As a part of our audit of customer experience for German retailer Hein Gericke, the decision was made to improve in-store communications, and combine a 'look and feel' across the print media. This entailed designing and installing point of sale for 44 stores across the UK as well as designing and shooting all of the season's product advertising. Using everything from changing room posters to ceiling signage, we have helped Hein Gericke communicate clear messages to their customers and in-turn increase the brand awareness, customer experience and brand loyalty.
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