About the Business

Downes Strategic Marketing (DSM) is an independent training and consultancy business that assists organizations to improve their performance through developing and executing clear customer (marketing, sales and business development) strategies and plans.

Successful customer strategies take into consideration the entire customer lifecycle and all the points of customer interaction (through sales, marketing, service and other activities). They are based on a thorough understanding of the value that the organization can provide to and develop from its customers. DSM helps organizations identify opportunities to develop customer value and implement strategies to realize that value.

We work with organizations to assess their sales and marketing capabilities and processes and improve them. We develop marketing plans for clients and help them implement the plans through a range of strategic marketing activities.

Location & Hours

Chiltington House, East Chiltington

Lewes, BN7 3QU
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